Question 1

If I have a product problem what do I do.

Accepted Answer

It is Cosmic's policy to make sure all problems are solved immediately. Don't hesitate to direct any issues to kim@carrimar.co.za and we will try and assist in any way we can.

Question 2

How do I contact Cosmic?

Accepted Answer

Please call us on 011 608 4712 or email kim@carrimar.co.za

Question 3

Where do I submit my # moment photo?

Accepted Answer

Send all photos to kim@carrimar.co.za or robyn@carrimar.co.za and we will make sure it is posted. Please ensure you give us permission in your email to share your photo. Only shared photos qualify to participate in the competition.

Question 4

Does Cosmic sell directly to the public?

Accepted Answer

No. We only sell to wholesalers around the world. However every year we do have a very special christmas sale where we sell directly to the public from our warehouse. Watch our site for dates and details.

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